Return Policy
Our commitment to your satisfaction at Xodralinphchulor.
Last updated:
Service Satisfaction Guarantee
At Xodralinphchulor, we are committed to providing exceptional shopping assistance services. If you are not satisfied with our service, we want to make it right.
Refund Eligibility
You may be eligible for a refund of our service fees under the following circumstances:
- Service was not delivered as described
- Technical issues prevented service delivery
- Cancellation made at least 24 hours before scheduled consultation
- First-time clients within 7 days of initial service if dissatisfied
Important Clarification
Xodralinphchulor provides shopping assistance and recommendations only. We do not sell products directly. Any products you purchase based on our recommendations are bought from third-party retailers. Returns and refunds for such products are subject to the respective retailer's return policy.
How to Request a Refund
To request a refund for our services, please follow these steps:
- Contact us within 7 days of your service date
- Provide your booking reference and service details
- Explain the reason for your refund request
- Our team will review your request within 3 business days
Refund Processing
Approved refunds will be processed within 5-10 business days. The refund will be credited to the original payment method used for the service purchase.
Subscription Cancellations
Monthly subscription plans can be cancelled at any time. Upon cancellation, you will continue to have access to services until the end of your current billing period. No partial refunds are provided for unused portions of subscription periods unless required by law.
Product Return Assistance
While we cannot process returns for products purchased from other retailers, we can assist you with:
- Understanding the retailer's return policy
- Guidance on initiating return requests
- Finding alternative products if needed
- Contacting retailer customer service
Exceptions
Refunds may not be provided in the following cases:
- No-shows or cancellations less than 24 hours before scheduled service
- Dissatisfaction with product recommendations after purchase
- Changes in personal preference after service completion
- Requests made more than 30 days after service date
Contact Us
For return and refund inquiries, please contact us:
Xodralinphchulor
60 E Broadway, Bloomington, MN
Phone:
+1 952-883-8800
Email: helpcenter@xodralinphchulor.world